
Reinstalling your operating system will clean your computer and remove the infection, but it should only be used as a last resort if all other steps have failed.Malicious software (malware) can severely impact your machine, whether you’re using a work or home computer. If you are not confident in performing an installation, you should consult a computer technician who can talk you through the process. Reinstalling your operating system can be a lengthy process, but it may be the only way to remove the infection. Sadly, some infections cannot be removed without performing a clean installation of your operating system. Tech Guy, Free help for Windows 7, Vista, XP, etc.īleepingComputer, Bleeping Computer Discussion Forumsįor the ComboFix is extremely powerful,we suggest you run the ComboFix after you try the steps above ,and read the guide and tutorial of ComboFix.
Microsoft Answers, Microsoft answers > Microsoft Security EssentialsĬomputing.Net, Forums > Security and Virus Yahoo Answers, Yahoo answers > computers & internet In many cases, these online communities can help you to identify the virus and remove the infection.

Put as much detail as possible in your message, including your computer specifications, a list of the programs you have installed, and a detailed description of what has gone wrong with your system. If your Internet search proves fruitless, ask for help from an online community. There are many online forums dedicated to helping people with computer-related problems. Remember to use an uninfected computer to perform the search avoid connecting the infected system to the Internet. Removing a virus from your system can be complicated and time consuming, but you can often find up-to-date advice online. a slow system, unknown program running, or odd computer behaviour) into a search engine.

If you don’t know the name of the virus, try typing the symptoms (e.g. If you know the name of the virus that has infected your computer, you can use a search engine to find out how serious it is and what you can do to remove it. The steps required to remove an infection will vary from one virus to the next. For example, banking details, account numbers, or a list of passwords may be collected from your computer and sent to the creator of the virus for fraudulent or malicious use. The virus may attempt to send out personal and sensitive information from your computer. If your computer is infected with a virus, you should disconnect it from the Internet as soon as possible. Download/definitionupdates/safetyscanner/x86/msert.exeįor :Windows Server 2003 Windows XP Windows Vista Windows 7
